Choudhary Medical Clinic, 1st Floor, Parekh House, Gandhibagh, Nagpur - 2
We understand that medical information about you and your healthcare is personal. We are committed to protecting medical information about you. A record is created of the care and services you receive at this facility. This record is needed to provide the necessary care and to comply with legal requirements. This notice applies to all of the records of your care generated by the facility. Your personal physician may have different policies or notices regarding the physician's use and disclosure of your medical information in the physician's office or clinic.
HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION
The following categories describe different ways that we may use and disclose your health information. For each category we will explain what we mean and in some instances provide an example. Not every use or disclosure will be listed. However, all of the ways we are permitted to use and disclose your health information will fall within one of the following categories.Treatment
We may use or disclose your health information in the normal course of providing you with necessary services. For example, we may ask you to undergo laboratory tests (such as blood or urine tests), and we may use the results to help us reach a diagnosis. We may use your health information to write a prescription for you, or we may disclose your health information to a pharmacy when we call and order a prescription for you. Many people who work for our facility - including doctors and nurses, may use or disclose your health information in order to treat you or to assist others in your treatment.Payment
We may use and disclose your health information to bill and collect payment for the services and items you receive from us. For example, we may contact your health insurer to certify that you are eligible for benefits (and for what range of benefits), and we may provide your insurer with details regarding your treatment to determine if your insurer will cover your treatment costs. Also, we may use your health information to bill you directly for services and items.Healthcare Operations
We may use and disclose your health information for operational purposes. For example, our quality improvement personnel may use your health information to evaluate the performance of our staff, assess the quality of care and outcomes in your case and in similar cases and to determine how we may continually improve the quality and effectiveness of the services we provide. Other examples of how we may use your information for operational purposes include:
With your permission, your medical information may be released to a family member, guardian or other individuals involved in your care. They may also be told about your condition unless you have requested additional restrictions.Hospital Directory
We may include your name, location in the hospital, general health condition and religious affiliation in a patient directory without receiving your permission unless you tell us you do not want your information in the directory or unless you are located in a specific ward, wing, or unit that would indicate that you are receiving treatment for a mental illness or developmental disability, HIV/AIDS or substance abuse. Information in the directory may be shared with anyone who asks for you by name.As Required by Law
Your medical information will be disclosed when required to do so by state, or local authorities, laws, rules and/or regulations. Instances may include:
- In response to a court order, subpoena, warrant, summons or similar process;
- To identify or locate a suspect, fugitive, material witness, or missing person;
- About the victim of a crime if, under certain limited circumstances, we are unable to obtain the person's agreement;
- About a death we believe may be the result of criminal conduct
- In emergency circumstances to report a crime; the location of the crime or victims; or the identity, description or location of the person who committed the crime.
Your medical information may be used to contact you as a reminder of an appointment you have for treatment or medical care from the facility.Research
We may use or disclose your health information for research purposes pursuant to your signed authorization, or with institutional review board or privacy board approval.
OTHER USES OR DISCLOSURES
Uses or disclosures of your health information other than those identified in this notice will be made only with your written authorization. You may revoke that authorization at any time.YOUR HEALTH INFORMATION RIGHTS
You have the following rights regarding the health information we create and maintain about you:
All requests must be submitted in writingCOMPLAINTS
If you believe your privacy rights have been violated, you may file a complaint with officials of the hospital. All complaints must be submitted in writing. We will investigate all complaints promptly and thoroughly. You will not be retaliated against for filing a complaint.
Forms for making any requests referenced in this notice or for filing a complaint may be obtained from our officials /Web site .(complaint Form)
Patient ResponsibilitiesProvision of Information
A patient has the responsibility to provide, to the best of his knowledge, accurate and complete information about present complaints, past illnesses, hospitalization, medication, and other matters relating to his health. He has the responsibility to report unexpected changes in his condition to the responsible practitioner. A patient is responsible for reporting whether he clearly comprehends a contemplated course of action and what is expected of him.Compliance with Instructions
A patient is responsible for following the treatment plan recommended by the practitioner primarily responsible for his care. This may include following the instructions of nurses and allied health personnel as they carry out the coordinated plan of care, implement the responsible practitioner’s orders, and enforce the applicable hospital rules and regulations. The patient is responsible for keeping appointments and, when he is unable to do so for any reason, for notifying the responsible practitioner at the hospital.Refusal of Treatment
The patient is responsible for his actions if he refuses treatment or does not follow the practitioner’s instructions.Hospital Charges
The patient is responsible for ensuring that the financial obligations of his health care are fulfilled as promptly as possible.Hospital Rules and Regulations
The patient is responsible for following hospital rules and regulations affecting patient care and conduct.Respect and Consideration
The patient is responsible for being considerate of the rights of other patients and hospital personnel and for assisting in the control of noise and the number of visitors. The patient is responsible for being respectful of the property of other persons.
Patient RightsPatient's Access to Care
Individuals shall be accorded impartial access to treatment or accommodations that are available or medically indicated, regardless of race, creed, sex, national origin, or source of payment for care.Respect and Dignity
The patient has the right to considerate, respectful care at all times and under all circumstance, with recognition of his personal dignity.Privacy and Confidentiality
The patient has the right, within law, to personal and informational privacy, as manifested by the following rights:
The patient has the right to know the identity and professional status of individuals providing service to him and to know which physician or other practitioner is primarily responsible for his care. This includes the patient’s right to know of the existence of any professional relationship among individuals who are treating him, as well as the relationship to any other health care or educational institutions involved in his care. Participation by patients in clinical training programs or in the gathering of data for research purposes should be voluntary.Information
The patient has the right to obtain, from the practitioner responsible for coordinating his care, complete and current information concerning his diagnosis (to the degree known), treatment, and any prognosis. This information should be made available to a legally authorized individual.Communication
The patient has the right to access people outside the hospital by means of visitors and by verbal and written communication.
When the patient does not speak or understand the predominant language of the community, he should have access to an interpreter. This is particularly true where language barriers are a continuing problem.Consent
The patient has the right to reasonable informed participation in decisions involving his health care. To the degree possible, this should be based on a clear, concise explanation of his condition and of all proposed technical procedures, including the possibilities of any risk of mortality or serious side effects, problems related to recuperation, and the probability of success. The patient should not be subjected to any procedure without his voluntary, competent, and understanding consent or the consent of his legally authorized representative. Where medically significant alternatives for care and treatment exist, the patient shall be so informed.
The patient has the right to know who is responsible for authorizing and performing the procedures or treatment.
The patient shall be informed if the hospital proposes to engage or perform human experimentation or other research/educational projects affecting his care or treatment; the patient has the right to refuse to participate in any such activity.Consultation
The patient, at his own request and expense, has the right to consult with a specialist.Refusal of Treatment
The patient may refuse treatment to the extent permitted by law. When refusal of treatment by the patient or his legally authorized representative prevents the provision of appropriate care in accordance with professional standards, the relationship with the patient may be terminated upon reasonable notice.Transfer and Continuity of Care
A patient may not be transferred to another facility or organization unless he has received a complete assessment of the need for the transfer and the alternatives to such a transfer and unless the transfer is acceptable to the other facility or organization. The patient has the right to be informed by the practitioner responsible for this care, or his delegate, of any continuing health care requirements following discharge from the hospital.Hospital Charges
Regardless of the source of payment for his care, the patient has the right to request and receive an itemized and detailed explanation of his total bill for services rendered in the hospital. The patient has the right to timely notice prior to termination of his eligibility for reimbursement by any third-party payer for the cost of his care.Hospital Rules and Regulations
The patient should be informed of the hospital rules and regulations applicable to this conduct as a patient. Patients are entitled to information about the hospital’s mechanism for initiation, review, and resolution of patient complaints.
For Your Safety and SecuritySmoking
Ours is a smoke-free campus. No smoking is allowed on the hospital premises.Fire Safety
The hospital is a fire-resistant building, and our staff is trained in fire protection and we follow the local fire protection laws.Oxygen
Special regulations are in effect in areas where patients are receiving oxygen. Electrically operated equipment and aerosol products are not permitted in these areas. Absolutely no smoking is permitted in any room where oxygen is in use or on standby.Medications
All medications you take in the hospital are prescribed by the doctor, and administered by the nurse. Patients are not permitted to administer their own drugs or keep personal medications at their bedsides.Visiting Regulations
The following are general guidelines for visitors:
Visitors are welcome to utilize the courtyards